Coronavirus

July 30, 2020

 

As COVID-19 is still a concern in our community, we continue to request customers to call us at 412-931-3500 and set up an appointment with the office if there are any questions, concerns, or water emergencies.  This method will allow the Authority to assist customers to our fullest ability, while keeping our customers and employees as safe as possible.

 

Please note that during this time we will continue to prohibit in person water payments.  However, we continue to accept payments online, via mail, by phone (during normal business hours), or by drop box. It is our utmost priority to take every precaution to maintain social distancing guidelines for our employees and customers while providing clean, safe and reliable water service to you.

 

Thank you for your patience and understanding.  We look forward to continuing to serve you.

 

Please visit our FAQ – Coronavirus, WVWA & Water Safety page for more information on COVID-19 frequently asked questions.

 

 

If you have further questions or need more information regarding COVID-19 and WVWA, please contact Customer Service at 412-931-3500 during normal business hours or email us at customerservice@westviewwater.org.

 

 

For additional information on COVID-19 click below:

 

Centers for Disease Control and Prevention

 

World Health Organization

 

Environmental Protection Agency

 

Pennsylvania Health Department

 

Commonwealth of Pennsylvania: Responding to COVID-19

 

 

For information on flushing stagnant water from a building prior to reopening or prior to using a closed building for medical purposes check out these resources:

 

CDC flushing guidance

 

CDC Q &A page lists information regarding the safety of water for hand washing during a boil water advisory

 

The scientists and engineers at the Environmental Science, Policy & Research Institute (ESPRI) and AH Environmental Consultants, Inc. (AH) developed building flushing guidance material to help those who are responsible for maintaining building water systems.