Discolored Water

 Water quality is affected whenever there is a disturbance to the water distribution system.

 

Disturbances can be caused by various reasons such as water main breaks, authorized emergency use of a public fire hydrant, electrical outages, to name a few. Iron build up is dislodged from inside the water lines creating the discoloration in the water. Time generally allows the system to settle and run clear. Should you have any questions please contact our customer service department.

 

For additional information refer to the Customer Handbook.

Download WVWA Customer Service Handbook