Customer Service Announcement

In order to provide more reliable and effective communications with our customers, West View Water Authority will soon be implementing an Emergency Notification System provided by SwiftReach Networks, Inc. The Pennsylvania Department of Environmental Protection requires that West View Water provide emergency notification in the event of water emergencies known as Tier 1 Emergencies.

The Swift911™ system is designed to make phone calls to specific customers or areas of the West View service territory in the event of an emergency or to share important information.

The Swift911™ database has been purchased from a third party data provider and includes telephone numbers in a specified geographic area. It is important that residents and business owners within the West View Water service area provide contact information such as unlisted telephone numbers or cell phone numbers.

If you would like to provide an alternate number you may do so. The alternate number would be called in the event the primary number is not answered by a person or answering machine.

All calls sent to customers will have the caller ID WEST VIEW WATER. Your information will NOT be provided to any outside agencies or companies.

To update your information please complete this form. If you do not have access to a computer you may call 412.931.3500 to provide the information.