Algae Message to Our Customers

Due to a wet spring and hot dry summer, total organic carbon (TOC) has doubled in the river. This could be due to an algae bloom, which is defined as a rapid increase or accumulation in the population of algae in freshwater or marine water systems.  Although water with a high TOC is not harmful to use or consume, it does have an odd taste and smell, which is the result of natural compounds released by the algae when they die off.

 

To address this problem, WVWA has been collecting samples to monitor the levels and has been adding Powder Activate Carbon (PAC) to the treatment process. PAC helps eliminate problems and is removed in the treatment process before leaving the water treatment plant.

 

The Authority will continue to monitor the water levels and adjust PAC as needed based on our findings.  As we begin to move further into the fall season and experience cooler weather the smell and taste will naturally disappear. Until then, we will continue to do everything we can to ensure that your drinking water is held to the West View Water Authority high standard.

 

If you have any concerns about your water or questions on the treatment process, please contact Customer Service at 412-931-3500, during normal business hours, or email us at customerservice@westviewwater.org.

 

Thank you for your understanding and patience during this time.