January 2023


As COVID-19 is still a concern in our community, we continue to request customers to call us at 412-931-3500 and set up an appointment with the office if there are any questions, concerns, or water emergencies.  This method will allow the Authority to assist customers to our fullest ability, while keeping our customers and employees as safe as possible.


Please note that during this time we will continue to prohibit in person water payments.  However, we continue to accept payments online, via mail, by phone (during normal business hours), or by drop box. It is our utmost priority to take every precaution to maintain social distancing guidelines for our employees and customers while providing clean, safe and reliable water service to you.


Thank you for your patience and understanding.  We look forward to continuing to serve you.


Please visit our FAQ – Coronavirus, WVWA & Water Safety page for more information on COVID-19 frequently asked questions.



If you have further questions or need more information regarding COVID-19 and WVWA, please contact Customer Service at 412-931-3500 during normal business hours or email us at



For additional information on COVID-19 click below:


Centers for Disease Control and Prevention


World Health Organization


Environmental Protection Agency


Pennsylvania Health Department


Commonwealth of Pennsylvania: Responding to COVID-19



For information on flushing stagnant water from a building prior to reopening or prior to using a closed building for medical purposes check out these resources:


CDC flushing guidance


CDC Boil Advisory page lists information regarding the safety of water during a boil water advisory


The scientists and engineers at the Environmental Science, Policy & Research Institute (ESPRI) and AH Environmental Consultants, Inc. (AH) developed building flushing guidance material to help those who are responsible for maintaining building water systems.