Customer Handbook

This handbook is an introduction to West View Water Authority and explains your Rights and Responsibilities as a customer. This booklet contains general information, application procedures, deposits, meter readings, Cross Connection Control Program, and much more. Every new customer is provided with this booklet when applying for service. Please read completely and if you have any questions feel free to contact our customer service department at 412-931-3500 or 412-364-1257.



Please note:  Due to COVID-19 restrictions, customers are currently not permitted to enter WVWA buildings.  Please call 412-931-3500, during normal business hours, to discuss alternatives with our customer service department.  Please excuse us for this inconvenience.  Thank you.


Customer Service Handbook